Nicola Ferdinand, 41, a mum-of-three from Langtoft, went for a routine sight test in Bourne, where the optometrist who immediately found a worrying anomaly in her eye – a slightly discoloured optic nerve. She was | more
Paisley optometrist puts the customer first
A newly-qualified optometrist from Paisley and two of his colleagues have been commended for their exceptional customer service. | more
CET – Patient communication
Adam Wannell considers communication techniques from medical practice that optometrists and dispensing opticians can use in their own patient interactions to ensure a patient-centred approach – particularly important with acute presentations. | 1 interactive or non-interactive point for optometrists and dispensing opticians | | more
Eye tests for people with learning disability
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OCT scan detects internal bleeding
Peter Hoey, 46, from Newry, Northern Ireland received a lifesaving blood transfusion following a health complaint that he had ignored until he visited his optometrist. Peter lives with a chronic illness which gives him regular | more
Lucy signs the way to great customer service
An optical assistant gave a mass sign language lesson to more than 2,000 partners and managers at the Specsavers Seminar this year when she was invited on stage by joint group CEO John Perkins to | more
Eye test led to a diagnosis of chronic myeloid leukaemia
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Eye test picks up brain tumour
A trip to a Didcot opticians resulted in the diagnosis of a brain tumour for eight-year-old local boy, Winston French. The youngster had been experiencing headaches and vomiting for a number of weeks so his | more
Mindfulness, listening and challenging self-beliefs
Be the best version of yourself. A professional development masterclass for optometrists on mindfulness, listening & challenging self-beliefs by psychologist Dr Bal | more
Bellshill optical assistant praised for customer care
A Lanarkshire man who is living with deafness has thanked a member of staff at a Bellshill opticians for taking time to learn British Sign Language to help him. John McBride, who has been profoundly | more