A complete renovation has brought the largest Specsavers store and the latest in optical technology to customers in Sutton-in-Ashfield.
The new space, which began in March at the Idlewells Shopping Centre has expanded the store’s revolutionary pre-scanning area with OCT, dedicated DVLA and field test areas as well as giving the team the opportunity to expand the store’s busy enhanced optical services (EOS) and diabetic screening operations.
The store provides EOS eyecare services on behalf of the NHS, helping to provide faster more easily accessible primary care for patients, whilst reducing the burden on GP’s and hospitals. The qualified and experienced staff can test and help customers with several minor eye conditions under the Minor Eye Conditions Service (MECS).
Conditions that can be treated under the service includes red or watering eye and dry or sticky eye.
Nigel Davidson, store director, comments: ‘The team are really excited about the new refurbishment. It is a facility beneficial to both the team and the local community. We are delighted to become the largest Specsavers’s store in the UK, and having already attained the prestigious accolade of the UK’s Multiple Practice of the Year at the Opticians Awards, we believe our investment represents our commitment to continue delivering great service to all our existing customers and new customers.’
Additionally, the new layout has been assessed and approved by a leading Feng Shui consultant as part of Specsavers iharmony procedure to ensure customers have the best experience in store.
The refurbishment has also involved expanding the store to relocate the non-retail employee areas of the business into the newly created lower floor, which consists of the glazing lab and a call centre, as well as a large training room, which will host training sessions for optometrists from many practices across the region, including non-Specsavers teams. The store plans to have their own academy to emphasise the importance of staff training in practice.
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